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Hey! I want to send you email, too! (send email)	AOL Romance?

AOL disconnects customer for paying bill! A valid credit card is no longer enough for AOL's billing department. Read this exclusive you-got-mail website story of how AOL made one woman feel like "a bug in front of a steamroller".

AOL keeps billing dead people! "Well, we couldn't cancel your (AOL) account ... you didn't send us a death certificate..." Hi, My name is Claudia Wilson, and I'm 17,... Two years ago, my grandmother passed away suddenly, and since my mother is handicapped, the task of helping to clean up her affairs fell largely to me. One of the things that I was supposed to do was to make sure that all of her bills and accounts were cancelled. I did all of this, and didn't have a problem with anyone but AOL. I called and gave them her account information, ... and told them that she had died, and they said we will take care of it, thank you. ... anyway, the darn estate has been in probate for all this time. Seven or eight weeks ago, I got a call from the lawyer ... And he said, how come you didn't cancel your grandma's account like I asked you too? And I said, Huh? I did, and he said, then why have we been paying this bill since March 1998? I called AOL, and the person said, "Well, we couldn't cancel that account with the information you gave us, and well, you didn't send us a death certificate or anything." Mom and I canceled our accounts then too. The last bank statement still hadn't canceled our accounts either, and we are going to let the lawyer make them cancel us and try to get some or all of our money back. ... I thought you might like to add this to your list of complaints as well. Keep up the good work. Date: Tue, 22 Feb 2000 No Longer An AOL LAMER.

Date: Tue, 18 Jul 2000 Subject: Dude: I must say, I'm impressed, and tired, after reading that case against AOL. Not only did you shove their service up their asses, you were also correct, and did not proceed to lie about anything or bend the truth. Oh, and also, you have a BIG vocabulary. I would never want to play scrabble with you. Congratulations. AOL deserves it. -Timmy
Subject: Re: AOL Tyranny - a new twist. Rusty, Thanks for your information regarding the draconian measures taken by AOL attorneys. Their failure to protect intellectual property rights extends back many, many years now, illustrated by their failure to protect the term "Instant Message," a phrase which they now claim is theirs, and for which they recently lost an injunction against AT&T, who was using a similar term to refer to instant messaging. As you can see, what AOL is trying to do now is merely to make up for their own stupidity, to put it in simple terms. (Anonymous)

That's a very funny site. I laughed when I saw it. I'll put a link on from mine later. (adum)
This is an actual exchange with "Astrodog" Astrodog: I think that AOL is getting what it deserves through the content on this site. Rusty: May I publish your letter on the website email column? Astrodog: Yes, but do NOT include my e-mail address. Just say anonymous or something. Rusty: OK, Do not need to display your email address. Thanks. Astrodog: – (9 minutes later) Actually, I do not want to you to publish the email. I hate to tell you but I do not want to get into any mess. Please, do NOT publish the e-mail. Also, disregard the e-mail I sent saying you could. Sorry for the inconvience. Rusty: Without your name, how would anyone ever trace the letter to you? OH! I see - you imagine in your head that Federal Marshals will kick down the door and seize my computers, find YOUR name in the email log and arrest you for exercising first amendment rights? Yeah, you're smart to not get involved. It is better to always obey authority and support tyranny. AOL has Internet Stealth Technologies (IST) to steal my email off the hard drive while I sleep! You could spend years in jail, not to mention the legal fees, court appearances, and being fired from your job at the dog food factory. Wow! I understand. Have your psychiatrist increase your medication.

1) My apologies for the late reply, thank you for linking to my anti-AOL site. Although I don't keep links to the other many and everchanging anti-AOL sites out there, I have recommended your pages to the main editor of the Official alt.aol-sucks Web site. Best wishes... 2) Wanted you to know that the current editor of the a.a-s site agreed with me that we should add your link to our page. If you would like to return the favor, please use: (URL NO LONGER ACTIVE - what flakes...) the URL. Thanks..! Bubbles -- Spooky

You have my full permission to post the story I left you. Since then I have had my own little run with AOL I'm sure you will get a kick out of this one too........(and you may post it also) KM ------------------------------------------------------------------------------------------------------------------------------------------------- "...a letter to explain that I feel AOL is once again trying to defraud their customers. This whole thing leads me to think that the majority of the problems anyone has with AOL is created by AOL just so they can sell their updated software.... How stupid are they over there? ------------------------------------------------------------------------------------------------------------------------------------------------- (Yea right) I tell him about the problems Gary was having with the internet access portion of his account and he says then he will call back when he can talk to Gary. I tell him it is ok he finally got it fixed and ask him what else he needs. This guy who was just a moment earlier asking us how we like our service now proceeds with."We now have available a new disk and manual that will enable you to better utilize AOL." At this point I am stuned. I ask him if it cost anything. He replies "We will send the new stuff to you for only a one-time fee of $39.95" This really erkes me.......I tell him that I already pay AOL for two accounts and he wants me to give them more money!!!!! He seems suprised to learn that we have two accounts but keeps on trying to sell me this software that will enable me to use AOL better than I already am. I proceed to tell him he is crazy if he thinks I am going to pay extra for something that I should already get. Then I tell him that the only reason I have AOL is for the ability to talk to my relitaves and play Slingo. He asks me "So you will keep AOL till the rest of the internet world gets Slingo?" DUHHHHH. I then proceed to tell him that there are internet providers out there that don't even charge you for access. He is really suprised at this so I gave him the address and told him to try it. (NETZERO.COM) He is really trying to get off the phone now but I don't let him go till he gives me an address that I can write a letter to explain that I feel AOL is once again trying to defraud their customers. This whole thing leads me to think that the majority of the problems anyone has with AOL is created by AOL just so they can sell their updated software. I finally let him go. How stupid are they over there? Oh yes the address to AOL is: (maybe) AOL 22000 AOL Way Dulles, VA 20166

Rusty -- Great site !!!! Stick to your guns don't let these aol-holes (dirty but clean if you catch my drift) get away with this. Personally, I thought that Tom Hanks movie sucked -- and as I recall, it really didn't do all that good moola-wise. By the way, it was nice to see a majority of the news organization say the those 2 morons who killed all those kids in Colorado in April had their site on "America Online". You could even tell it was an AOL screen by the icons at the top. AOL sure didn't waste anytime in shutting it down, even though it had been there for a long time. Good luck -- Keep us informed of the outcome !!!! John

New you-got-mail is fun... you musta been really steamed to have thrown so much energy into such a humorous lambasting... >Say things like "Wonderful!" "A stunning achievement!" "Rusty, you are a master!" Like Wonderful (Man)... Like a stunning achievement (Man).. Like, Rusty, you are a like master! (Man).. ya know? >Also send money. Write your compliments on $100 bills. I'll hafta owe you the $100..

What do I think? What do I think? I think it's a masterpiece! Actually, AOL is an easy target, so to me, it's not as funny as the answers you regularly give the bozos who E-Mail you. AOL is not worthy of your wit. It does look to me like you have your butt covered nine ways from Sunday on it, though. Have you announced the site on any anti-AOL newgroups? bc

Hi, I thought that when I clicked that link that I was going to get a free AOL T Shirt... Anyway, I just got this computer and I'm noo tu the Nets.. I don't know why everyone is so adikted to AOL, this didn't seam very xxxxciting.. where are all thez chat roomz they talk about at wurk??? I thot I wuz gonna meat some relly hot babes here...

Home \| AOL Barnyard \| Web Links \| AOL Threat letter \| Respone #1 \| Response #2 \| FINAL #3 Fucking Copyright � 1999 by Rusty Robinson. All fucking rights and wrongs reserved. If you don't like the first amendment or understand WHY we have to have a Constitution with a Bill of Rights, move to some 3rd world country for a few years.